Company Profile

The Sun Vegas used to have a somewhat questionable reputation in terms of quality. The casino was shut down for a while but has recently been relaunched with all the old issues being addressed. Unfortunately, they don’t provide details on their site about when or why they shut down, but seem to just ignore this fact, which isn’t a great way to handle it. Based on our research, however, it is clear that they are taking the right steps to hopefully restore this online casino to prominence. They are licensed by the UK Gambling Commission and are working hard to build up a great casino for everyone to enjoy.

Software & Graphics

The games at this casino are from the software developer PlayTech. They make high quality games that most people recognize as providing fair play. The games load up easily on any device, and you can play them for hours without any type of trouble. The graphics throughout the site are pretty basic without a real theme other than the ‘Vegas’ images near the top. Some people will undoubtedly love the fact that they don’t ‘clutter up’ the page with lots of images, but others would rather have a fun theme throughout. All the graphics within the games themselves are well-designed and help to contribute to the fun of the gambling experience.

Bonuses & Promotions

You will find that the bonuses and promotions are pretty good here at The Sun Vegas. They start out with the new deposit bonus, which is a 100% match up to £300. This is quite a good deal, and far simpler than what many other casinos provide. After that initial deposit bonus, you will be able to qualify for the loyalty points, which earn you points for every bet you make. These points can be redeemed in their VIP program, which can get you free money or other prizes. Finally, they do have the occasional promotion to keep people interested. For example, they currently offer you an entry into a drawing for every £20 you wager. The winners of the drawing will get fun prizes, including new ‘gadgets’ as part of this promotion, which is titled, “Gadget Galore.”

Games

There is no shortage of games to choose from at this casino, which will help to keep players wanting to come back and try them all. Their selection of slot machines is quite impressive, with around 500 different titles. This includes traditional slots, progressive jackpots, and many more. You’ll find all your favorite titles here as well as many other selections that you may not have seen on other casino properties. If you prefer table games, these are found under the ‘Casino Games’ section. They offer several versions of roulette, blackjack, video poker, and even arcade style games. Finally, they also offer a live dealer selection of games. These are very popular right now, and The Sun Vegas does a great job at ensuring there is room at a virtual table for you.

Deposits & Withdrawals

Adding or removing money from your account on The Sun Vegas is not difficult at all, and can be done using the most popular methods, though not as many as some other casinos. These options include Visa, MasterCard, PayPal, Moneybookers, Skrill, and PaySafeCard. All deposits and withdrawals are secured using standard encryption. Withdrawals typically take 1-3 days to complete but can take longer depending on the method you choose and other factors.

Customer Service

The customer service team at this casino will be happy to help you with any questions or problems you are having. They are open from 8AM-1AM daily, which covers the most important hours of the day. They are available via email or phone. Unfortunately, they don’t have a live chat option, which would have been a nice addition. Their FAQ section isn’t as extensive or helpful as many other casinos provide, but it does answer some standard questions.

Overall Opinion

If you are looking for a new casino to play on, this is a good option. While they don’t really stand out from the crowd in any major ways, they do have a lot of fun games and an easy to use interface. The fact that they are in the process of building up their player base after the relaunch will likely mean that they are going to be adding in new promotions and other benefits that players will be able to enjoy. Whether you are a first time online gambler, or you’ve been playing for years, you will almost certainly enjoy The Sun Vegas casino.